Dental Office Design Touches That Improve the Patient Experience

As an Indianapolis dental office, you are certainly familiar with the occasional canceled appointments and no-shows. But did you know that some research has shown that many dentists’ patients choose to not come in for their scheduled appointments due to stress and anxiety surrounding the whole experience? These are what’s known as “emotional no shows” and are more common than you might think. Fortunately, it is suggested that with a little smart office design, your dental practice can be a more comfortable and inviting environment for your patients, thus improving appointment follow-through and even staff attendance!

Continue below to learn some recommended dental office design touches that will instantly enhance your patient’s overall experience at your practice, and ultimately, increase your bottom line as a business.

Indianapolis Dental and Healthcare Construction 317-253-0531
Indianapolis Dental and Healthcare Construction 317-253-0531

Dental Office Design Tips

When you concentrate your office design around your patient’s emotional state, you can better accommodate their needs for comfort and support. In turn, you can increase your practice’s traffic and raise your profit margins year after year. Basically, try to modify your office environment in a way that will make your patients feel more welcomed, comfortable, and assured of your professional abilities, while also accommodating your office staff in a way that allows them to perform their duties to the best of their ability.

Hire a Pro for Dental Office Remodeling

All it takes is the perfect combination of office construction and interior design to deliver the best possible patient experience within your means. Achieve this by hiring a skilled commercial construction team in Indianapolis, Indiana. An experienced and reputable company will be able to provide comprehensive commercial general contracting services, including space planning and permitting, design build (DB) construction, and even post occupation facility maintenance.

Use Your Senses for Interior Office Design

Think about your patients’ senses as they enter and visit your office. Touch, smell, sight, sound, and even taste can all enhance your patient’s experience as they come in for their routine appointments.

TOUCH – Consider your patient’s comfort as they sit in the waiting room, or lay in your dental chairs. Vinyl and latex material are not as comfortable as leather or some type of soft woven fabric. Your office furniture should be comfortable and welcoming. You can go as far as some luxury dentist offices that offer warm towels and even paraffin hand wax upon checking in.

SIGHT – Using warm color schemes and lighting can offer a much better experience for your patients. Blues, greens, and warm sand colors are suggested to be the most calming color palettes for medical offices. Replace fluorescent lighting with a combination of natural lighting and lamps. Also incorporate natural flora like indoor plants and fresh flowers. Arrange your furniture to face windows that reveal outdoor nature or landscaping, and hang lovely artwork. Televisions are always a great idea too.

SMELL – Adding fresh flowers for the purpose of appeal is also something that can enhance the patient’s experience by pleasing their sense of smell. Other touches that can appeal to the olfactory senses include aromatherapies, warm wax melts, candles, light scented plug-ins, and even baking fresh cookies.

TASTE – You can deliver two amenities in one by baking fresh cookies at your office, which pleases both smell and taste. Aside from cookies, you can also offer patients bottled water, Keurig coffee and tea options, mints, hard candies, or other types of refreshments.

SOUND – Inviting and relaxing tunes in the background, such as classical music or nature sounds, can enhance the patient experience, and deliver a higher level of comfort while they wait to be seen. If you have televisions in your waiting room, place them on medial channels that are neither aggressive or offensive, such as home remodeling networks or kid’s cartoons.

Are you ready to modernize the look, feel, and success of your dental practice? Contact BAF Corporation at 317-253-0531 to learn more about dentist and healthcare construction in Indianapolis, Indiana. We serve commercial and industrial clients throughout the state.

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