We can’t just trust anyone with the keys to our buildings, right? So it is important to ask the right questions when interviewing potential commercial cleaning companies to service your facility. Here is a template of key questions that should be presented to every company interviewed.
Are They Licensed, Bonded, and Insured?
A professional company will always have insurance and bonds to cover damages in any aspect. Along with being insured, a business should also be licensed to work in the industry. Not only should they have these licenses, bonds, and insurance, they should be able to provide proof of them always.
How Many Years Have They Been in Business?
Experience is a huge part of mastering a skill within an industry. Mastering all skills within a large industry takes even more time and experience. This is an important aspect to keep in mind when outsourcing a commercial cleaning business. A reputable and professional company will more than likely be in business for a long time, at least ten years. This ensures their knowledge, ability, reliability, and more.
What Services Do They Provide?
It is important to discuss exactly what the company provides. It is a distressful situation when you hire a company under false pretenses, or under the assumption they do one thing, when in fact, they do not. Always ask enough questions in terms of services offered, to determine if their company can meet your property’s needs. A professional company usually can offer multiple services in any a la care way you like.
How Much Do Their Services Cost?
It is necessary to know what they plan on charging you before committing to a partnership. Be sure the charges are clear and consistent, and ask about extra fees and charges that could possibly apply. The business needs to meet your billing needs as well, so inquire about payment schedules and so on.
Who Are Their Employees?
You want to know about the employees that will be responsible for the up keeping of your facility. Ask about certification programs, training courses, licenses and more. A professional facility management company requires all staff to complete rigorous training programs and more to be employed within the company.
Are you looking for a comprehensive solution to post-occupancy facility maintenance? Contact BAF Corporation at 317-253-0531 to learn how our esteemed Indianapolis general contracting company can develop and deliver a superior building maintenance program that is guaranteed to preserve and improve the function, utility, and value of your property.
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